Questions? Questions? Questions!

 
 

I know you have a lot of questions. These are some that I’ve heard time and time again from clients or employees. If you don’t see your answer here, feel free to make a list to review in your Free Consultation or you can send an email via the contact page.

Have Other Questions? Contact Us »

 

Is there a minimum requirement when it comes to budget or the quantity of items I need to order?

Yes, there are minimum requirements to be able to produce customized products. As much as we want to make EVERYONE happy. We do have limitations on the quantity of items that have to be ordered when customizing items with your own graphics, colors, and logo.

The best thing to do is set up a Free Consultation. Show up prepared with your budget to discuss the options that could work for you.

I’m making my own product. Why can’t i choose whatever color I want or fabric i want?

In order to do special details like your own Pantone color or your own shape of something you need to order a larger amount. The amount varies product to product. But the larger your order the more special the details you can ask for. It doesn’t mean you can’t order your own colors. It just means the first time you order something if you are only getting 100pcs you will have limitations on what you can customize, but if you sell out of that product and come back and reorder a larger amount such as 1000 pcs you can usually do more special design and customization details.

I don’t have logo yet. Can you help me design one?

Yes, Branding and Design is a service that we offer.

I want goods that are made in America. Do you have these supply chains set up as well?

Yes, there are many great products that are Made locally, ethically, and in a Sustainable manner. We are happy to use our network explore this type of product development and supply chain. All specifics of a project or project package are discussed and identified in your Initial Consultation.

I have an event in a month. I need the product rushed here asap.

We are eager to meet the needs of EVERY potential client. I never want to say no to any opportunity. But is important to me to deliver quality goods. The only way to ensure quality is to not cut corners on the development process. We look at each request on a case-to-case basis. However, we are more interested in creating a strategized time and action calendar that allows all steps of the process to be executed so the end result is a quality product.

is the product refundable?

Since the product we make is customized it will be unreturnable once the Bulk Order is placed. The good news is we have an approval process at each step. So you have many chances to review the customized product before you proceed to bulk. Once the final product is approved and the Bulk goods are ordered there is not option for return.